Last updated: April 29, 2026

Privacy Policy

Hideaway ("we," "us," or "our") operates the website joinhideaway.com and related services. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit an event request or contact us
• Event details such as date, guest count, budget, and venue preferences
• Company name and role, if provided
• Any additional information you choose to share through our forms or communications

We also automatically collect certain information when you visit our site:

• Device and browser information
• IP address and approximate location
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Match you with suitable venues and fulfill your event requests
• Communicate with you about your inquiries and bookings
• Send relevant updates, if you opt in
• Improve our services, site experience, and venue recommendations
• Analyze site usage and trends
• Comply with legal obligations

Sharing Your Information

We share your event details (such as date, headcount, and preferences) with venues in our network for the purpose of providing you with availability and pricing. We do not sell your personal information.

We may also share information with:

• Service providers who assist in operating our platform (e.g., analytics, email delivery)
• Professional advisors, as required by law or legal process
• A successor entity in the event of a merger, acquisition, or sale of assets

Cookies & Analytics

We use cookies and similar technologies to understand how visitors interact with our site. This includes tools such as Google Analytics and PostHog. You can manage cookie preferences through your browser settings.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at hello@joinhideaway.com.

Security

We use commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at hello@joinhideaway.com.